-

Shift Leaders

2474 Navarre Ave, Oregon, Ohio 43616 Location Oregon, Ohio, United States
Apply Now
Back to search results
Previous job Next job
JOB DESCRIPTION
<p><strong>SHIFT LEADER </strong></p><p>Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.</p><p><strong>Wages: </strong>$13/hr -&nbsp;$19/hr<strong>&nbsp;</strong></p><p><strong>Benefits:</strong></p><ul><li>Flexible Schedule, No late nights</li><li>Health Insurance</li><li>Cash tips to take home daily&nbsp;</li><li>Hourly Pay Increase after 90 days&nbsp;</li><li>Free Specialty Beverage/Meal during shift&nbsp;</li><li>Discounts even when you're not working &nbsp;&nbsp;</li><li>Room to grow from within as many new locations are in development currently or the existing ones</li></ul><p><strong>Responsibilities Include: </strong></p><p><strong>Team Environment:</strong></p><ul><li>Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.&nbsp;</li><li>Deploy team members appropriately to meet guests’ needs and service standards throughout shift. Support training of Crew Members as directed by Restaurant Manager or Assistant Manager. Communicate goals and hold team members accountable for performance during shift.</li></ul><p><strong>Operations Excellence for Guest Satisfaction:</strong></p><ul><li>Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests’ needs and resolve problems.&nbsp;</li><li>Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.&nbsp;</li><li>Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. Complete all required training including ServSafe® certification.</li></ul><p><strong>Profitability:</strong></p><ul><li>Ensure restaurant standards and marketing initiatives are properly executed during shift.</li><li>&nbsp;Follow all systems and processes to control labor costs, food costs, and cash throughout shift. Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.&nbsp;</li><li>Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager. Comply with all restaurant, Brand, and franchisee policies.</li></ul><p><strong>Qualifications: </strong></p><p><strong>Skills</strong></p><ul><li>Passion for people</li><li>Dependability</li><li>Must be able to fluently speak/read English</li><li>Math and writing skills</li><li>Restaurant, retail, or supervisory experience preferred</li><li>At least 18 years of age (where applicable)</li><li>High school diploma (or equivalent)</li></ul><p><strong>Required Competencies </strong></p><ul><li>Guest Focus – anticipate and understand guests’ needs and exceed their expectations.</li><li>Passion for Results – set compelling targets and deliver on commitments.</li><li>Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.</li><li>Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.</li></ul><p>&nbsp;</p><p><em>This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. &nbsp;</em><br><em>&nbsp;</em><br><em>You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.&nbsp; If hired, the franchisee</em><em>&nbsp;</em>will<em>&nbsp;</em><em>be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.</em><br><em>&nbsp;</em><br><em>The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license</em></p>



Close the popup
Apply Now

Get notified for similar jobs

Sign up to receive job alerts

Success! Successfully subscribed for similar jobs Failure! You have already subscribed for this job Failure! Failed to subscribed for similar jobs

Success!

Successfully subscribed for similar jobs

Failure!

Similar Jobs

  • Shift Leaders

    2709 W Central Avenue, Toledo, Ohio 43606 Location Toledo, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/hr Benefits:Flexible...

  • Shift Leaders

    3531 Airport Hwy, Toledo, Ohio 43609 Location Toledo, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/hr Benefits:Flexible...

  • Shift Leaders

    1210 E. Alexis Rd, Toledo, Ohio 43612 Location Toledo, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/hr Benefits:Flexible...

  • Shift Leaders

    6920 W Central Ave, Toledo, Ohio 43617 Location Toledo, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/...

  • Shift Leaders

    5649 W Alexis Road, Sylvania, Ohio 43560 Location Sylvania, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/hr Benefits:Flexible...

  • Shift Leaders

    2080 Snow Road, Parma, Ohio 44134 Location Parma, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/hr Benefits:Flexible...

  • Shift Leaders

    17801 Bagley Road, Middleburg Heights, Ohio 44130 Location Middleburg Heights, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/hr Benefits:Flexible...

  • Shift Leaders

    4140 Lee Road, Cleveland, Ohio 44128 Location Cleveland, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/hr Benefits:Flexible...

  • Shift Leaders

    6353 Som Center Road, Solon, Ohio 44139 Location Solon, Ohio, United States

    SHIFT LEADER Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin’ Donuts operational standards and deliver a great guest experience.Wages: $13/hr - $19/hr Benefits:Flexible...

No recommendations found

How would you rate your experience popup