-

Shift Leader

1099 N Main St, Summerville, South Carolina 29483 Location Summerville, South Carolina, United States
Apply Now
JOB DESCRIPTION

We are looking for Shift Leaders to join our Dunkin' team!

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits:

Flexible scheduling to meet your needs

Paid on the job training provided

Growth potential we promote from within

Free meals and employee discounts

Medical benefits and 401k with employer match

Employee referral program up to $100 cash

Summary:

Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities Include:

  • Team Environment
  • Support a respectful team environment
  • Communicate shift priorities, goals and results with team members
  • Support the training of crew members as requested
  • Provide coaching and feedback to crew members
  • Operational Excellence
  • Create and maintain a guest first culture in the restaurant
  • Resolve guest issues
  • Ensure Brand standards, recipes, and systems are executed
  • Maintain a safe, secure, and healthy work environment by following and enforcing safety, food
  • safety and sanitation guidelines; comply with local and state laws
  • Profitability
  • Drive sales goals and results
  • Execute restaurant standards and marketing initiatives
  • Manage cash over/short during shift
  • Ensure all products are prepared according to Brand standards
  • Skills/Qualifications
  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Math and writing skills
  • Basic computer skills
  • At least 18 years of age (where applicable)
  • High School diploma or equivalent, preferred
  • Competencies
  • Guest Focus
  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for Results
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his/her role relates to others
  • Problem Solving and Decision Making
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Interpersonal Relationships & Influence
  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC.

Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

Apply Now

Get notified for similar jobs

Sign up to receive job alerts

Success! Successfully subscribed for similar jobs Failure! You have already subscribed for this job Failure! Failed to subscribed for similar jobs

Similar Jobs

  • Shift Leader

    1942 Atkinson Rd, Lawrenceville, Georgia 30043 Location Lawrenceville, Georgia, United States

    This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a...

  • Shift Leader

    5870 Cumming Highway, Buford, Georgia 30518 Location Buford, Georgia, United States

    This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a...

  • Shift Leader

    2506 Blackmon Dr, Decatur, Georgia 30033 Location Decatur, Georgia, United States

    This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a...

  • Shift Leader

    1841 Piedmont Ave Ne, Atlanta, Georgia 30324 Location Atlanta, Georgia, United States

    This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a...

  • Shift Leader

    682 Boulevard Ne, Atlanta, Georgia 30308 Location Atlanta, Georgia, United States

    This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a...

  • Shift Leader

    1270 Spring St Ne, Atlanta, Georgia 30309 Location Atlanta, Georgia, United States

    This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively. You are applying for work with a...

  • Shift Leader

    205 S Cross Crk Dr, Summerville, South Carolina 29486 Location Summerville, South Carolina, United States

    We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great ...

  • Shift Leader

    1605 Central Ave, Summerville, South Carolina 29483 Location Summerville, South Carolina, United States

    We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great ...

  • Shift Leader

    440 Cross Park Ln, Summerville, South Carolina 29486 Location Summerville, South Carolina, United States

    We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great ...

No recommendations found

Jobseekers Also Viewed

  • Crew Member

    Location Pittston, Pennsylvania, United States

    HIRING RELIABLE, HAPPY PEOPLE HERE! Full Time / Part Time / Seasonal Opportunities Available. FLEXIBLE SCHEDULING . ADVANCEMENT OPPORTUNITY . INSURANCE WITH CONTRIBUTION . FREE FOOD WHILE WORKING . EARNED...

  • District Manager

    Location Fort Lauderdale, Florida, United States

    Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. We are looking to hire you! Apply from Mobile . Grow Your Career Today - View Full...

  • District Manager

    Location Orlando, Florida, United States

    Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. We are looking to hire you! Apply from Mobile . Grow Your Career Today - View Full...

  • District Manager

    Location Hollywood, Florida, United States

    Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. We are looking to hire you! Apply from Mobile . Grow Your Career Today - View Full...

  • Shift Leader

    Location Cottage Grove, Minnesota, United States

    Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day. At Dunkin’, our team members are the ingredients of goodness that make up a team that supports...

No recommendations found

How would you rate your experience popup