Franchisee Organization/Location:  Medeiros Network Malden, MA

Reports To: Restaurant Manager

Overview 

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

·      Follow Brand standards, recipes, and systems

·      Follow food safety standards

·      Prepare food and beverages

·      Assemble and package orders

·      Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions

·      Maintain a clean and organized workstation

·      Clean equipment, service areas, and guest areas

·      Stock items, such as cups, lids, etc. at the workstation

·      Take orders at the Drive Thru or Front Counter and handle payments (if applicable)

·      Meet speed of service standards while delivering accurate orders to guests

·      Serve and communicate with guests

·      Maintain a guest-focused culture in the restaurant

·      Communicate effectively with managers and coworkers

·      Organize and maintain stock room and refrigerated areas

Education/Experience

·      None

Key Competencies

·      Works well with others in a fast-paced team environment

·      On time, demonstrates honesty and a positive attitude

·      Willingness to learn and adapt to change

·      Guest focused

Physical Demands/Working Conditions:

·      Standing on feet

·      Repetitive motion, including bending, stooping, and reaching

·      Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)

·      Working in a small space

Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.