Position Title: HR Generalist 

Reports To: Chief People Officer / People Growth Partner 

Location: Austin, TX (In Person or Hybrid) 

Job Type: Full-Time 

Overview 

Everyday Coffee Company is a rapidly scaling Dunkin’ franchise partner, opening hundreds of locations annually across multiple states. As we grow, we are building a best-in-class people infrastructure to support high-volume hiring, compliance, performance management, and employee experience at scale. 

We are seeking an experienced HR Generalist to serve as a core operator within the People Team. This role will support frontline and management employees across multiple states, ensuring consistent HR practices, legal compliance, and a positive, people-first culture. 

The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced, multi-location environment. This role is critical to keeping our people systems, policies, and processes running smoothly as we scale. 

Why This Role Matters 

This role ensures: 

• Consistent, compliant HR practices across all locations 
• Strong support for managers navigating employee relations 
• Scalable onboarding, offboarding, and performance processes 
• A positive employee experience in a high-growth environment 

Key Responsibilities 

Employee Relations & Compliance 

• Serve as the first point of contact for employee relations issues 
• Investigate and resolve workplace concerns in partnership with leadership 
• Ensure compliance with federal, state, and local employment laws 
• Support corrective action, documentation, and termination processes 
• Maintain accurate employee records and confidential files 

HR Operations & Systems 

• Administer HRIS systems (e.g., ADP, Oracle HCM, Workday, UKG) 
• Support onboarding, offboarding, job changes, and promotions 
• Ensure accurate employee data and system integrations 
• Generate HR reports (turnover, headcount, compliance metrics) 

Talent Support & Onboarding 

• Support recruiting and hiring workflows as needed 
• Coordinate onboarding and orientation sessions 
• Ensure smooth new hire experiences and system readiness 
• Track completion of training and compliance requirements 

Performance & Development 

• Administer performance review cycles 
• Support coaching and performance improvement plans 
• Facilitate training and development programs 
• Assist with succession planning and leadership development 

Benefits & Payroll Support 

• Support benefits administration and employee inquiries 
• Partner with Payroll on audits, corrections, and issue resolution 
• Assist with leave administration (FMLA, ADA, workers’ comp) 

Qualifications 

Required 

• Bachelor’s degree in Human Resources or related field 
• 3+ years of HR experience in a multi-state environment 
• Strong knowledge of employment law and HR best practices 
• Experience with HRIS platforms (ADP, Workday, UKG, Oracle, etc.) 
• Exceptional communication and problem-solving skills 
• High discretion with confidential information 

Preferred 

• Experience in QSR, retail, or hospitality environments 
• PHR, SHRM-CP, or similar certification 
• Experience supporting rapid growth or startup environments 
• Payroll or benefits administration experience 

Key Competencies 

• Strong attention to detail 
• Service-oriented mindset 
• Ability to manage competing priorities 
• Calm under pressure 
• Strong documentation skills 
• Relationship builder across field and corporate teams 

Benefits 

• Competitive salary based on experience 
• Bonus eligibility (if applicable) 
• 401(k) 
• Medical, Dental, Vision Insurance 
• Paid Time Off 
• Growth and leadership development opportunities 
• Opportunity to build foundational systems in a high-impact role