Espresso Machine Technicians

Heartland Restaurant Group | Dunkin’

Heartland Restaurant Group, one of the largest Dunkin’ franchisees in the United States, operates nearly 80 locations across the Greater Tri-State Region. We are seeking a skilled Espresso Equipment Technician to support nearly 80 high-volume locations across the Greater Tri-State Region.

If you have hands-on experience with Schaerer, Eversys, or similar super-automatic espresso machines, this role is built for you.

This is not just general maintenance—we’re looking for specialists who understand coffee systems, diagnostics, and precision equipment.

Why This Role Stands Out

• Work on premium commercial espresso systems (Schaerer & Eversys)
• High-impact role supporting busy, revenue-critical coffee operations
• Consistent, year-round work across a large, stable franchise network
• Opportunity to become the go-to espresso expert on the team
• Company vehicle + tools + autonomy in the field

What You’ll Work On

Espresso & Beverage Equipment (Primary Focus)

• Diagnose, repair, and maintain:
• Schaerer & Eversys super-automatic espresso machines
• Grinders, milk systems, steam systems, and water filtration
• Perform calibrations, preventative maintenance, and deep cleaning cycles
• Troubleshoot:
• Brew quality issues
• Pressure/temperature inconsistencies
• Electrical/mechanical faults
• Install and commission new espresso equipment

Additional Equipment (Secondary)

• Turbochef and Adamatic/Belshaw ovens
• Refrigeration systems (walk-ins, reach-ins)
• Basic plumbing and electrical systems

What We’re Looking For

Must-Have Experience

• 2+ years working on commercial espresso machines or beverage systems
• Strong preference for:
• Schaerer
• Eversys
• Franke, WMF, or similar platforms

Technical Skills

• Ability to read schematics and troubleshoot electro-mechanical systems
• Understanding of:
• Boilers, pumps, grinders, and flow systems
• Preventative maintenance for high-volume coffee equipment
• Comfort working independently in the field

Bonus Points

• Factory training or certifications (Schaerer, Eversys, etc.)
• Experience in coffee chains, QSR, or high-volume environments

Day-to-Day Expectations

• Travel between locations to service and maintain equipment
• Complete work orders and communicate clearly with store teams
• Keep accurate service records and manage parts inventory
• Identify issues before they become failures

Requirements

• Valid driver’s license with a clean record
• Ability to lift up to 100 lbs
• Comfortable with on-call rotation, evenings, and weekends
• Ability to work in tight spaces, on rooftops, and in varying temperatures

Who This Role Is Perfect For

• Espresso techs tired of bench work who want field independence
• Coffee equipment specialists looking for stable, full-time work
• Technicians who enjoy problem-solving and hands-on diagnostics