A Dunkin Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:
  •   Follow Brand standards, recipes and systems
  •   Follow food safety standards
  •   Prepare food and beverages
  •   Assemble and package orders and serve to guests
  •   Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
  •   Maintain a clean and organized workstation
  •   Clean equipment and guest areas
  •   Stocking items such as cups, lids, etc at workstation
  •   Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
  •   Follow speed of service standards
  •   Serve and communicate with guests
  •   Maintain a guest focused culture in the restaurant
  •   Communicate effectively with managers and coworkers
  •   Organize and maintain stock room and refrigerated areas

Qualifications:

Skills
  •   Must be able to fluently speak/read English
  •   Capable of counting money and making change
  •   Able to operate restaurant equipment (minimum age requirements may apply)

Key Competencies
  •   Works well with others in a fast-paced team environment
  •   On time, demonstrates honesty and a positive attitude
  •   Willingness to learn and adapt to change
  •   Guest focused – anticipate and understand guests needs and exceed their expectations.

Physical Demands/Working Conditions:
  •   Standing on feet
  •   Repetitive motion including bending, stooping and reaching
  •   Lifting objects including boxes, ice and product up to 20lbs (if applicable)
  •   Working in a small space