Benefits Specialist

Company: Heartland Restaurant Group LLC / Dunkin’

Location: Forest Hills, PA

Employment Type: Full-Time

Position Summary

The Benefits Specialist

• Administer and support the company’s employee benefit programs, including health, dental, vision, life, disability, and retirement plans.
• Manage benefits enrollment, changes, and terminations to ensure accuracy and timely processing.
• Assist with open enrollment planning, communication, and system updates.
• Reconcile monthly benefits invoices and payroll deductions with accounting to ensure accurate premium payments.
• Serve as a point of contact for employees regarding benefits questions, eligibility, and coverage details.
• Maintain accurate benefits records and ensure compliance with applicable benefits regulations.

Compliance & Reporting

• Ensure compliance with the FLSA and all federal, state, and local wage-and-hour laws.
• Manage payroll-related compliance reporting, including:
• W-2 and year-end payroll reporting
• ACA reporting (1094/1095 forms)
• SUTA and state unemployment filings
• New hire reporting
• Coordinate year-end payroll verification processes, including employee data, earnings, deductions, accruals, and tax rates.
• Assist with internal and external payroll audits and provide supporting documentation.
• Process and manage Workers’ Compensation claims and assist with audit requests.
• Handle employment verifications in compliance with company policy and legal requirements.

Systems & Coordination

• Collaborate with Human Resources, Accounting, and Operations to ensure accurate employee data flow and payroll updates.
• Maintain and organize electronic employee personnel files and payroll documentation.
• Assist with payroll system setup for new store locations in coordination with the payroll provider.
• Support payroll and benefits system updates, reporting, and troubleshooting as needed.

Qualifications & Requirements

• Applicants with experience processing end-of-year reporting, including 5500, 1095, and 941 quarterly reports, will be strongly considered.
• 3+ years of payroll processing experience, preferably supporting a large workforce.
• Experience with benefits administration preferred.
• Paycom experience strongly preferred.
• Working knowledge of payroll compliance, wage and hour laws, and payroll tax reporting.
• Associate’s degree required; Bachelor’s degree preferred.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong organizational skills with exceptional attention to detail.
• Excellent communication and interpersonal skills.
• Ability to maintain confidential information with discretion and integrity.
• Self-motivated with the ability to work independently and collaboratively.
• Ability to manage multiple priorities in a fast-paced environment.