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Route 65 Management, LLC - Dunkin'/Baskin Robbins

Dunkin’ Crew Member / Cake Decorator

Compensation and Benefits:

• Competitive hourly pay
• Employee Discount
• Employee Referral Bonus
• Health, Dental Vision Benefits
• Supplemental Benefits
• 401K / Matching
• SNHU Discounted Tuition Program
• Opportunities for personal career growth within our team

Job Type: Hourly / Full & Part Time

Job Summary

We are seeking positive, reliable individuals to join our team! Cake Decorators are responsible for producing quality products and providing excellent customer service. Maintain a safe and clean environment. Assist the management team in meeting and exceeding sales and profit goals by keeping decorated products stocked and made according to brand and franchise standards.

Primary Duties and Responsibilities:

• Early morning position start time (most restaurant locations)
• Must be extremely dependable, punctual
• Focus on 100% Guest Satisfaction through exceptional service, ability to multi-task with minimal supervision, strong decision-making skills
• Manage and execute cake decorating operations, including cakes, cookies, polar pizzas and clown cones
• Responsible for all aspects of cake decorating operations from initiating/receiving the order through meeting customer specified pick up time of cake order
• Decorate cakes to customer specifications for nature of design/theme
• Measure and mix ingredients according to recipes
• Provide outstanding customer service and suggestive selling
• Responsible for maintaining and monitoring all decorated products shelf life and expiration dates to ensure the highest quality products
• Participation in department level preventative maintenance for cake decorating equipment, cleanliness and communication of decorating supply needs or repairs
• Use all equipment such as tub cutters, refrigerators, and freezers according to company guidelines
• Accurately inventory and stock all products for the Baskin Robbins side of the Dunkin business; Report product ordering/shipping discrepancies
• Follow all health and food safety regulations and guidelines and procedures; Report safety risks, issues, or illegal activity
• Ensure proper temperatures in cases and coolers are maintained and all related logs are kept current
• Prepare, package, label, and inventory ingredients in merchandise
• Maintain a clean and organized workspace